Last updated 2026-05-07
Privacy practices for customer account, order, and delivery data.
Customer data is used to manage orders, delivery, customer support, and account features.
We may collect your name, email address, mobile number, delivery address, location coordinates, order history, cart details, uploaded prescriptions or request images, support messages, and device notification tokens when you use our website or mobile apps.
We use this information to create and secure customer accounts, process orders, calculate delivery availability and fees, assign riders, send order notifications, support customer requests, improve our services, and meet operational or legal requirements.
We share only the information needed to complete service delivery with internal administrators, assigned riders, payment or notification providers, hosting providers, analytics tools, and support systems. We do not sell customer personal information.
You can contact Hayatabad Online to request account help, correction, or deletion of your personal information where legally allowed. For privacy questions, use the contact details shown on this website.